Gallery Rescue help

A careful path back.

Start with a folder

Choose a folder through Android's picker, or choose library access if the problem spans your accessible photos. Takeout ZIPs can match adjacent JSON timestamps. Review each proposed date and its source before applying a correction. Filenames and similar thumbnails can be misleading; confirm dates you recognize.

Supported repairs

JPEG, PNG and WebP metadata can be updated without recompressing their image pixels when the provider exposes a writable, seekable file. Read-only sources use corrected copies. Unsupported files remain unchanged. Modern video formats and HEIC/MOV are available for diagnosis, without a promise of embedded-date repair. Other gallery apps can cache metadata and may need to refresh.

Paused or interrupted work

Open the app, reconnect its folder/archive and use Resume from the scan or repair details. Android may request file access again. A current repair file finishes its checkpoint before pausing. Use Stop this batch after a pause to retain completed changes and stop the remainder. Start a new scan after a file changes outside Gallery Rescue.

Undo

Open History, select a rescue and choose Undo. Keep the source connected and authorize Android access when asked. Later edits are protected: files that no longer match the saved completed fingerprint are left untouched. Clearing history, clearing app storage or uninstalling removes local undo records.

Free use and purchases

Scanning, evidence review and CSV preview export are free. A free repair batch can include up to 50 supported corrections. One Rescue allocates a consumable credit to one saved scan for up to 10,000 successfully repaired files; it does not unlock every future scan. Lifetime Pro removes the file allowance. Google Play displays the current localized prices. Purchases do not expand format or provider support.

If a price is missing, use Retry prices and restore on the purchase screen. Pending purchases never unlock repairs. Lifetime purchases can be restored with the same Google Play account. Consumed credits are stored locally and do not restore after uninstall or app-data deletion. Google Play handles refunds and order questions.

Contact RevJelly

Email hi@revjelly.com. Include Android version, app version and the action that failed. Settings can copy a redacted summary. Do not send private photos, full paths, sidecar files or purchase tokens unless you deliberately choose to share them after discussing the issue.